The case desk for public-interest creators

Turn messages
into cases.
Cases into action.

Collect complaints, organize evidence, verify claims, create content, and track what happens next — all from one workspace.

app.casedesk.io

Case Dashboard

September 2026

SK
12
New Cases
4
Urgent
8
Under Investigation
3
Content Ready
6
Follow-ups
CD-1247Under Investigation

Government Hospital Complaint

Guntur 3 2 12 Sep
CD-1246Needs Verification

Land Acquisition Dispute

Vijayawada 5 4 11 Sep
CD-1245Content Ready

Delayed Pension Case

Tirupati 2 1 10 Sep
CD-1244New

Consumer Fraud Complaint

Hyderabad 1 0 10 Sep

When your inbox becomes your case desk, important stories get lost.

WhatsApp
Instagram DMs
Voice Notes
Documents
Photos
Videos
Emails

CaseDesk brings them together.

The problem isn't a lack of stories.
It's too many of them.

Creators who speak about public issues often receive a constant stream of complaints and requests for help. The challenge is separating urgent cases from noise, collecting evidence, verifying claims, coordinating investigation, and remembering to follow up.

Lost in the inbox

Important complaints disappear among hundreds of messages.

Scattered evidence

Documents, photos, videos, and conversations live across different platforms.

Manual verification

Creators spend hours asking the same questions and organizing information.

No follow-through

After a story is published, there is often no structured way to track what happened next.

How it works

One case desk for the entire journey.

01

Capture

Bring complaints and reports into one place.

02

Understand

AI extracts the issue, people, location, timeline, and missing information.

03

Verify

Separate claims from evidence and verified information.

04

Investigate

Organize documents, contacts, notes, tasks, and responses.

05

Create

Turn the investigation into responsible content.

06

Follow Up

Track responses, developments, and resolution.

AI-Powered

AI handles the busywork.
You handle the judgment.

CaseDesk uses AI to structure and summarize information, identify gaps, organize evidence, and prepare investigation briefs — while keeping the creator in control of verification and publication.

Citizen Messagevia WhatsApp

"Sir please help. My father died in the government hospital and nobody is responding to our complaint. We have documents."

Unstructured citizen complaint
AI-Generated CaseStructured automatically
Draft

Government Hospital Complaint

CategoryHealthcare
Location Guntur
PriorityHigh
Evidence Documents mentioned
Missing Information
  • Hospital name
  • Complaint number
  • Date of incident
Status: Needs Verification
AI-assisted. Human verified.
Verification

Know what you know.
Know what you don't.

CLAIM

What the complainant says happened.

EVIDENCE

Documents, media, records, and other supporting material.

VERIFIED

Information independently established by the creator.

RESPONSE

What the relevant person, organization, or authority says.

Verification Panel

CD-1247
Claim

"Complaint was ignored."

Verification Status
Complaint document received
Complaint number confirmed
Date confirmed
Authority identified
Authority contacted
Official response pending
4 Verified 1 In Progress 1 Pending
Right of Reply

Give every side a place in the record.

Request responses from organizations and authorities, track communication, attach replies, and preserve the investigation timeline.

Authority identified
Response requested
Deadline tracked
Response received
Added to case

Built for responsible public-interest reporting.

Evidence Vault

Everything the case needs.
In one place.

Evidence

33 items
Controlled Access
Complaint.pdfPDF · 245 KB
Medical_Record.pdfPDF · 1.2 MB
Interview.mp4Video · 48 MB
Hospital_Photo.jpgImage · 3.1 MB
Content Studio

From investigation to content.

When the case is ready, turn your structured investigation into content without starting from scratch.

Choose Format

Publication Flow
Creator reviews
Creator approves
Publish

Content Preview

Instagram Reel
HOOK

"What happened to this family?"

WHAT WE VERIFIED

Complaint filed, documents confirmed, date established.

WHAT THE FAMILY ALLEGES

Hospital negligence, no response to complaints.

AUTHORITY RESPONSE

Official statement requested, awaiting reply.

WHAT HAPPENS NEXT

Follow-up scheduled, monitoring response.

Voice-First · Regional Language

People shouldn't need perfect paperwork to be heard.

CaseDesk is designed for real-world citizen communication — including voice notes and regional languages.

🎙Telugu voice notes
📝Speech-to-text
📄Document extraction
🌐Telugu + English
Telugu Voice NoteAudio message received
TranscriptionSpeech-to-text processing
Structured CaseAI-organized information
Creator ReviewHuman verification step
Communicating our future vision — regional language support is in development.
Case Timeline

The story doesn't end
when the video goes live.

12 SepComplaint received
13 SepAdditional information requested
14 SepDocuments uploaded
16 SepEvidence reviewed
18 SepAuthority contacted
21 SepResponse received
23 SepContent published
30 SepFollow-up
OpenInvestigatingPublishedMonitoringResolved
For Teams

Built for creators.
Ready for teams.

Professional creators may work with researchers, reporters, editors, legal reviewers, and social media managers.

Team Roles

Researchers
Reporters
Editors
Legal Reviewers
Social Media Managers

Activity History

CD-1247
Priya verified complaint document2h ago
Ravi added internal note3h ago
Task assigned to Sana5h ago
Deadline updated for response1d ago
Our Long-Term Vision

From creator tool
to public-interest network.

Today, CaseDesk helps individual creators manage the issues their audiences bring to them. Tomorrow, cases could move across creators, researchers, regions, and organizations — creating a connected infrastructure for public-interest investigation and accountability.

Connected CasesAcross creators and regions
Public AccountabilityTransparent investigation tracking
This represents our long-term vision, not a currently available feature.
Security & Privacy

Sensitive cases deserve
serious protection.

Citizen complaints can contain deeply personal information. CaseDesk is designed around controlled access, responsible handling, and deliberate publication.

Role-based access

Control who sees what at every level.

Secure evidence storage

Documents and media protected at rest.

Audit history

Full trail of every case action and change.

Consent tracking

Record and respect complainant preferences.

PII detection

Identify sensitive personal information.

Controlled sharing

Share selectively with full access control.

Publication review

Review gates before any content goes live.

Your next important case
shouldn't get lost in your inbox.

CaseDesk gives public-interest creators one place to organize, investigate, create, and follow through.